Competency Program
Prove every worker can do the job safely.
A profile for each position, a training and competency matrix, a one-page competency record for each task and a live worker register. Built for companies of 100 workers or fewer, reviewed by a safety expert. From $1,495, plus GST.
What is a competency program?
A competency program is how a company proves its workers can do their tasks safely without supervision. It answers four questions for every worker: what does their position need, have they been trained, has someone watched them do the work, and when are they checked again.
Most small companies already do some of this. A new hire shadows an experienced hand, a supervisor decides when they are ready, and tickets sit in a filing cabinet or an online training system. What is usually missing is the written standard and the record: what exactly was checked, who checked it, on what date, and what happens when the task changes.
That record is what a prime contractor asks for after an incident, and what a COR or SECOR audit samples. Our program gives you the standard, the forms and the register, so the checks your supervisors already make are written down and count.
What you get
What does the Competency Program include?
Four parts that work together. Open any sample to see the real document, or download it in Word.
A competency record for each task
One page per task. Part A records the training, Part B is what the assessor watches the worker do, Part C is the result and signatures. Where a hazard is severe and rated High, the key steps must all be Competent to pass.
A profile for each position
One page per position: the training it needs and why, the tasks checked on the job, PPE, the top hazards, and how a new worker is supervised until signed Competent.
A training and competency matrix
Every position across the top, every requirement down the side, and a column naming the task that requires each one. Refreshers follow certificate expiry and your own reassessment interval.
A live worker register
In your compliance portal: each worker against what their position needs, which tickets are on file, which tasks they are signed Competent on, and what is due next.
How it works
How do you set up a competency program?
You work through it online on your own time. Most companies finish their part in under an hour.
Step 1
List your positions and tasks
Your job titles, how many people hold each, and the tasks each one does. We suggest tasks from your trade.
Step 2
Answer three questions
Who checks competency at your company, how often workers are checked again, and where your certificates are kept today.
Step 3
A safety expert reviews it
Each task's record is drafted from our approved hazard library, and a safety expert reviews every record, profile and the matrix before delivery.
Step 4
Start signing workers off
Print the records or sign workers off on a phone in your portal. The register updates as you go.
What is the difference between training and competency?
Training is what a worker has been taught, and it is usually proven by a certificate. Competency is whether they can do the task safely on your site, with your equipment, and it is proven by someone watching them do it.
A worker can hold a forklift ticket from a course and still not be ready for your forklift in your yard. Alberta's OHS Act describes a competent worker as adequately qualified, suitably trained and with sufficient experience to work safely without supervision, or with only a minimal degree of it. Each of our records follows that same order: Part A confirms the qualification and training, Part B is the watched demonstration, and Part C is the decision.
What makes a competency checklist practical?
It fits on one page, and every line is something the assessor can actually see. Our records are grouped by what is checked: before starting, doing the work, and finishing. They do not quiz the worker with written questions; one line asks them to explain why the key steps matter and what to do in an emergency.
Where a hazard on the task is severe and rated High, up to three key steps go in a box at the top marked "Must be Competent on every line to pass". On a ladder, that is keeping three points of contact and tying off a harness where fall protection is required. A worker who misses one of those lines is not yet competent, however well they did the rest.
How often should workers be reassessed?
Most companies reassess every 3 years. You choose your own interval when you start, and it prints on every record and sets the due date in your register. Whatever the interval, a worker is also checked again when they are given a new task, when the task or its equipment changes, and after an incident.
With the Hazard and Competency Program there is one more trigger. When a reviewed hazard assessment changes a must-pass step, the record gets a new revision and every worker signed off on the old one shows as due again.
COR and SECOR
What do COR and SECOR audits ask about competency?
Competency sits in ACSA Element 4 (Qualifications, Orientation and Training) and ESC Element E. These are the questions the program is built to answer.
| Question | What it asks | How the program answers it |
|---|---|---|
| ACSA COR 4.4 | Does the company confirm appropriate health and safety qualifications are met before employees can perform their jobs? | The profile and matrix list what each position must hold first; Part A of each record confirms it. |
| ACSA COR 4.5 | Is there a process to assess the competency of new and re-assigned workers? | Your reassessment interval and triggers are set once and printed on every record. |
| ACSA COR 4.6 | Are competency assessments conducted? | The register shows checks done over checks required, the same count an audit makes. |
| ACSA COR 4.8 | Does job-specific training include a practical demonstration? | Part B of every record is watched on the job, line by line. |
| ESC COR E.2.h | Has the company defined competencies for each position? | A one-page profile for each position. |
| ESC COR E.2.i | Is there a process to assess competency of new and re-assigned workers? | New hire, new task, change, incident and reassessment are the reasons on every record. |
The documents make these marks possible. An audit scores what your people actually do, so workers need to be checked and signed off before the audit.
Packages
How much does a competency program cost?
Extra checklists are $45 each. Yearly upkeep is $399. All prices plus GST.
Competency Program
Up to 10 positions and 25 task checklists
$1,495
For companies whose hazard assessments are already in place. Each record is built from our approved hazard library.
- A profile for each position
- Training and competency matrix
- A one-page record for each task
- Live worker register in your portal
- Reviewed by a safety expert
Hazard and Competency Program
Up to 20 tasks, with formal hazard assessments
$2,495
Formal hazard assessments ($1,495 on their own) and the Competency Program as one program. Each record is built from your own reviewed assessment and changes when it does.
- Everything in the Competency Program
- A formal hazard assessment for each task
- Records that update when an assessment changes
- About the hazard assessments
Common questions
Before you start.
What is a competency program?
How much does the Competency Program cost?
What is the difference between training and competency?
Who should assess a worker's competency?
How often should competency be reassessed?
Do we need formal hazard assessments first?
Can we use our existing training records?
Does this count for a COR or SECOR audit?
Ready when your crew is.
Tell us roughly how many positions and tasks you have, and whether you need hazard assessments too. We will send your package and your link.
