Equipment operator training that keeps your crew certified.

The myth

“Our experienced operators don't need retraining.”

The reality

OHS regulations require operators be re-evaluated every 3 years (24 months for aerial lifts). Auditors check the date on the cert, not the years on the job — experience does not substitute for documented current certification.

The myth

“One forklift certificate covers every forklift type.”

The reality

Counterbalanced forklifts, telehandlers, pallet jacks, and order pickers are different equipment with different controls and hazards. Each operator needs the specific cert for the equipment they actually run.

The myth

“Online training alone is enough to certify an operator.”

The reality

Online courses cover the knowledge component. Every province requires a practical hands-on evaluation by a qualified evaluator before an operator is deemed competent. Both must be on file for an audit.

The myth

“We can use our contractor's training records for our operators.”

The reality

Training records are employer-specific. Even if your contractor trained your operator, your own driver file needs its own copy of the cert plus your own practical evaluation. Auditors check who signed the records.

The myth

“Pallet jacks don't need training.”

The reality

Electric and pedestrian pallet jacks are powered industrial trucks under CSA B335 and provincial OHS codes. Training is required. Untrained operators cause serious foot, ankle, and crush injuries.

The myth

“A practical evaluation can be self-attested by the operator.”

The reality

A qualified evaluator — someone trained to evaluate, designated by the employer, and competent on the equipment — must conduct and sign the practical evaluation. Self-attestation is not OHS-compliant.