About the course
What this course covers.
A counterbalanced forklift is one of the most common machines in any warehouse or yard, and one of the most underestimated. Thousands of lift truck injuries and fatalities happen every year, most of them from a load handled wrong or a machine tipped. This course trains an operator to work the truck the way it is designed to be worked.
The course covers lift truck fundamentals and components, the principles of balance, stability, and capacity that keep the machine upright, and the pre-operational, visual, and operational inspections. It works through safe operation - entering and exiting, operating around pedestrians, parking, and picking up, moving, and deploying loads - and the fuelling and battery procedures for gas, diesel, and electric trucks. It is written to comply with CSA Standard B335-15, ANSI B56.1, and OSHA 1910.178.
The course is the theory portion of forklift certification. Some jurisdictions require a practical evaluation on the machine to complete certification. Companies use it to qualify lift truck operators and to give an auditor or a contractor pre-qualification platform a documented training record.
Pass mark 80%
Score the pass mark to earn the certificate.
Course outline
5 modules, start to finish
Each module ends with a short knowledge check before you move on.
The lift truck
Why lift truck risk matters, lift truck fundamentals, and the components of a counterbalanced forklift and what they do.
Balance, stability, and capacity
The principles of balance, stability, and capacity that keep a forklift upright and a load under control.
Inspections
The importance of a pre-operational inspection, and how to complete both a visual and an operational inspection.
Operating the lift truck
Entering, exiting, and operating safely; working around pedestrians; parking; and picking up, moving, and deploying loads.
Fuelling and power
Safe procedures for fuelling gasoline and diesel trucks, replacing liquid petroleum tanks, and changing, charging, and watering industrial batteries.
Developed to meet Canadian and provincial standards
What every course includes
Printable and mailed certificates
Digital wallet and wall-sized certificates print the moment the course is passed.
Standards compliant
Built on Canadian federal and provincial legislation, safety standards, and industry best practice.
Self-paced
Unlimited access to the training material. Pause and resume the course any time.
Live student support
Real support is available seven days a week if a learner gets stuck.
Unlimited exam attempts
The exam can be retaken until the learner reaches a passing grade.
Record of training
Training records are stored securely for three years and pulled on demand from the account.
What learners say
Trusted by Canadian crews
Forklifts run our floor and the near-misses around pedestrians were the worry. The stability and pedestrian sections are exactly the training our operators needed.
Garth P.
Warehouse Manager
Written to CSA B335 and accepted by our auditor. We pair the theory with our own machine evaluation and the records are clean.
Nadia S.
Safety Coordinator
I have run forklifts for years and the balance and capacity section still sharpened me up. Load handling is the bit that keeps you out of a tip-over.
Doug R.
Lift Truck Operator
Who it is for
Built for the people running the work
- Counterbalanced forklift and lift truck operators
- Warehouse, yard, and industrial workers
- New operators working toward forklift certification
- Supervisors who carry out the practical operator evaluation
- Any company that needs a documented forklift training record
What you walk away with
Able to do the job, not just describe it
- Explain lift truck fundamentals and the function of each component
- Apply the principles of balance, stability, and capacity
- Carry out a pre-operational, visual, and operational inspection
- Operate a forklift safely around pedestrians, loads, and parking
- Fuel a lift truck and service its battery safely
Pricing
One seat or the whole crew, priced fairly.
A single seat is $99.99 CAD. Buying one at a time, code ONTRACK10 takes 10 percent off at checkout. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.
- Free corporate account, no setup fee
- 20 percent off every course for the first three months
- Automatic certificate and expiry tracking for your whole team
Team pricing
What it costs to train your crew
Individual purchases
One seat at a time, list price
$499.95
Individually with code ONTRACK10
10% off, applied at checkout
$449.96
Through a free corporate account
20% off every course, first three months
$399.96
A corporate account saves you
$99.99
on 5 seats of Forklift Training (Counterbalanced)
No setup fee. The account also tracks every certificate and expiry date for you.
Certificate and format
How the course runs
Your certificate
A mark of 80 percent earns the certificate, and the course can be repeated twice if the pass mark is not met on the first attempt. On completion the operator downloads and prints a certificate of completion valid for three years from the completion date. Some jurisdictions require an additional practical evaluation on the machine for full regulatory compliance.
- Fully online and self-paced - about two hours of content
- Mobile-friendly - start on a laptop, finish on a phone
- Instant access as soon as the course is purchased
- Written to comply with CSA B335-15, ANSI B56.1, and OSHA 1910.178
- Pass mark is 80 percent, with two retakes included
Why it matters for compliance
Occupational health and safety legislation requires that forklift operators are trained and competent, and CSA Standard B335 sets the practice. This course is the theory portion of certification and provides the documented training record a COR auditor or a contractor pre-qualification platform looks for; a practical evaluation on the machine completes the certification.
Common questions
Questions buyers ask
How much does the Forklift Training (Counterbalanced) course cost?
- The course is 99.99 CAD per seat. Use code ONTRACK10 at checkout for 10 percent off an individual purchase, or set up a free On-Track Safety corporate account for 20 percent off every course for the first three months when training a crew.
How long does the course take?
- The course is about two hours of content and is fully self-paced, so an operator can complete it in one sitting or across a couple of shorter sessions without losing their place.
Does the forklift certificate expire?
- Yes. The certificate of completion is valid for three years from the completion date shown on it, after which the operator retakes the course to stay current.
Do I need a practical evaluation as well as this course?
- This course is the theory and written-exam portion of forklift certification. Some jurisdictions require an additional practical evaluation on the actual machine, carried out by the employer, to complete the certification.
What standards is the course written to?
- The course is written to comply with the theory training requirements of CSA Standard B335-15, ANSI Standard B56.1, and OSHA 1910.178.
Get your team trained, on the record.
Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.