ISNetworld, Avetta and ComplyWorks account management for contractors

Monthly contractor management starts at $99 a month for Account Review (a monthly review of every platform and a monthly Account Report) or $119 a month for Review + Stats (adds quarterly safety statistics entered on every platform), plus GST, paid by card with no contract and no setup fee. The annual plan adds a weekly review, insurance certificate renewals, RAVS and questionnaires, and priority requests. Yearly account maintenance is $2,100 a year for your first platform account, $750 a year for a second and $550 a year for a third or any additional one. Each platform account covers up to 5 hiring clients, and each client over 5 on any platform is $85 a year, plus GST. One-off work on a monthly plan is billed as needed at $98 an hour.

No. There is no setup fee on any plan, monthly or annual. You pay the plan price and nothing to get started.

The Account Report is the page you get from us after every review. It shows your standing with every hiring client on ISNetworld, ComplyWorks and Avetta, grouped by platform, with the hiring clients that have deficiencies at the top and the ones in good standing folded away. It names the one thing to fix first, lists what is coming due in the next 90 days, and gives you a to-do list you can clear from your phone: upload a document, answer a question, or mark an item as not applying to you.

Yes. Pay As You Go is $98 an hour with no plan and no sign-up. Tell us what needs doing, such as an insurance certificate upload, a questionnaire, your quarterly stats or a RAVS update, and we go in and do just that. You approve the work before we start and pay only for the time it takes.

The annual plan is one fixed price for the year, so before we take an account on we make sure it is in the green: no hiring client showing Not approved or F on ISNetworld, ComplyWorks at Acceptable or better, and nothing red on Avetta. If you have not worked with us before, annual starts with a 4-hour account check for $392 plus GST. We review every platform, tell you whether each one is in the green, and send you a written catch-up estimate in hours for anything that is not. Fixes are billed at $98 an hour, and only after you approve them. Once you are in the green you get the annual price, and if you sign up within 30 days the $392 comes off your first annual payment. Existing clients skip the check, and the monthly plans do not need one.

No. Account Review ($99 a month) and Review + Stats ($119 a month) are paid by card, month to month, plus GST, with no setup fee. The annual plan is paid once a year.

Contractor pre-qualification is the process major project owners and prime contractors use to vet sub-trades and service contractors before awarding work. The vetting happens through third-party platforms like ISNetworld, ComplyWorks, Avetta, and CanQual. The contractor maintains an account on each platform their hiring clients use, uploads safety program documentation, insurance certificates, training records, statistics, and incident data, and the platform scores the account against each hiring client's requirements. Contractor pre-qualification management is the work of keeping those accounts current, accurate and ready for review all year, including whenever a platform's requirements change.

ISNetworld, ComplyWorks, Avetta, and CanQual are the four most-common platforms across Canadian primes. On-Track has active accounts on all four and manages them on behalf of operators. We also work with ContractorCheck, Cognibox, Veriforce, and sector-specific platforms where the prime contractor uses them. Tell us which platforms your primes have asked you to be on; we work with the ones that matter for your operation.

Account Review covers a monthly review of every platform you are on, a monthly Account Report and a 90-day list of what is coming due. Review + Stats adds your quarterly safety statistics, collected from you and entered on every platform. The annual plan reviews your accounts weekly and adds insurance certificate renewals, RAVS and questionnaires, priority requests from hiring clients, and early access to the Compliance Portal.

The portal is in a private pilot with a small group of On-Track clients right now, and annual contractor management clients get early access as it opens. The portal is where your document vault, compliance scheduler, cross-platform evidence map and training records live - the same tooling our team uses to manage your accounts, available to your team directly. We set your login up for you when your access opens.

Both. On-Track writes custom RAVS to match each platform's evidence requirements, and we upload them on your behalf. We also maintain an online store catalogue of ready-to-customise RAVS at $24 each for operators who prefer to upload themselves. The RAVS we write for a managed account are scoped to the operation, the industry, and the specific platform's element requirements.

This happens regularly. Platforms release updated evidence standards, revised RAVS requirements, and new prime-contractor packages throughout the year. On-Track watches for those changes on every review, and the Account Report tells you when one affects your account and what it needs.

Prime contractors issue specific requests throughout the year - a missing RAVS, an updated statistic, proof of a particular training certificate. These are requirements for the ongoing right to work for that company. Annual clients get these handled as priority work, including weekend and after-hours turnaround where the timeline requires it. On a monthly plan, we quote the work when the request lands.

Yes. Some operators want On-Track to set up the account, build the initial RAVS set, and hand the account back for in-house management. Others want full ongoing management. We work both ways. The handoff includes account credentials, the document library On-Track built, a maintenance calendar so the operator knows when each platform expects updates, and follow-up support if questions come up.