About the course
What this course covers.
A pallet jack looks simple, and that is the trap - a loaded jack carries far more weight than the operator, it does not stop instantly, and on a slope or with a high centre of gravity it gets away from a worker fast. This course trains an operator to move loads with a pallet jack, manual or electric, without becoming the incident.
The course covers capacity and the labels that set it, brake controls, stabilizers, and accessories. It works through the centre of gravity of a load, working on slopes, the inspections done before use, the hazards a pallet jack operator faces, and the ergonomics of the work - how to move loads without injuring yourself. It is written to be Canada-compliant and satisfies the classroom portion of operator safety training.
Companies use the course to qualify pallet jack operators in warehouses, yards, and shipping areas, and to give a documented training record an auditor or a contractor pre-qualification platform looks for.
Pass mark 80%
Score the pass mark to earn the certificate.
Course outline
4 modules, start to finish
Each module ends with a short knowledge check before you move on.
Capacity and controls
Capacity and labels, brake controls, and the stabilizers and accessories of a pallet jack.
Centre of gravity and slopes
The centre of gravity of a load and how to handle a pallet jack safely on slopes.
Inspections and hazards
The inspections done before use and the hazards a pallet jack operator faces.
Ergonomics
The ergonomics of pallet jack work - moving loads without injuring yourself.
Developed to meet Canadian and provincial standards
What every course includes
Printable and mailed certificates
Digital wallet and wall-sized certificates print the moment the course is passed.
Standards compliant
Built on Canadian federal and provincial legislation, safety standards, and industry best practice.
Self-paced
Unlimited access to the training material. Pause and resume the course any time.
Live student support
Real support is available seven days a week if a learner gets stuck.
Unlimited exam attempts
The exam can be retaken until the learner reaches a passing grade.
Record of training
Training records are stored securely for three years and pulled on demand from the account.
What learners say
Trusted by Canadian crews
People underestimate a loaded pallet jack until it gets away from them on a ramp. The slopes and centre-of-gravity sections fix that.
Janelle K.
Warehouse Supervisor
Good that it covers both manual and electric. The ergonomics section addressed a real source of strain injuries on our floor.
Marc D.
Safety Coordinator
Straightforward course. The pre-use inspection routine is a habit our new staff needed.
Tina R.
Shipping Lead
Who it is for
Built for the people running the work
- Manual and electric pallet jack operators
- Warehouse, shipping, and yard workers
- New workers learning a pallet jack
- Supervisors responsible for pallet jack operators
- Any company that needs a documented pallet jack training record
What you walk away with
Able to do the job, not just describe it
- Read capacity labels and work within a pallet jack's limits
- Use the brake controls, stabilizers, and accessories correctly
- Account for the centre of gravity and handle slopes safely
- Carry out a pre-use inspection on a pallet jack
- Apply good ergonomics to avoid injury while moving loads
Pricing
One seat or the whole crew, priced fairly.
A single seat is $149.99 CAD. Buying one at a time, code ONTRACK10 takes 10 percent off at checkout. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.
- Free corporate account, no setup fee
- 20 percent off every course for the first three months
- Automatic certificate and expiry tracking for your whole team
Team pricing
What it costs to train your crew
Individual purchases
One seat at a time, list price
$749.95
Individually with code ONTRACK10
10% off, applied at checkout
$674.96
Through a free corporate account
20% off every course, first three months
$599.96
A corporate account saves you
$149.99
on 5 seats of Pallet Jack (Electric & Manual) (CAN)
No setup fee. The account also tracks every certificate and expiry date for you.
Certificate and format
How the course runs
Your certificate
A mark of 80 percent earns the certificate, and the course can be taken up to three times to reach the pass mark. On completion the operator downloads and prints a certificate of completion valid for two years from the completion date. A printable student manual is available as a reference.
- Fully online and self-paced - about 60 minutes of content
- Covers both manual and electric pallet jacks
- Includes a printable student manual
- Mobile-friendly - start on a laptop, finish on a phone
- Pass mark is 80 percent, with up to three attempts
Why it matters for compliance
Occupational health and safety legislation requires that operators of powered material-handling equipment are trained and competent. This course is the classroom portion of pallet jack operator training and provides the documented record a COR auditor or a contractor pre-qualification platform looks for.
Common questions
Questions buyers ask
How much does the Pallet Jack Operator course cost?
- The course is 149.99 CAD per seat. Use code ONTRACK10 at checkout for 10 percent off an individual purchase, or set up a free On-Track Safety corporate account for 20 percent off every course for the first three months when training a crew.
How long does the course take?
- The course is about 60 minutes of content and is fully self-paced, so it can be completed in a single session, and a printable student manual is available as a later reference.
Does the Pallet Jack certificate expire?
- Yes. The certificate of completion is valid for two years from the completion date shown on it, after which the operator retakes the course to stay current.
Does the course cover both manual and electric pallet jacks?
- Yes. The course covers both manual and electric pallet jacks, including the capacity, controls, inspections, and hazards common to both.
Does the course cover ergonomics?
- Yes. The course includes a section on the ergonomics of pallet jack work - how to move loads without straining or injuring yourself, which is a common source of injury with manual jacks.
Get your team trained, on the record.
Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.