Online safety training
Working Alone (Lone Worker)
Working Alone (Lone Worker) is a 45-minute online course for employers, supervisors and workers on keeping people safe when they work by themselves. It covers how to identify a lone worker, the legal requirements across Canada, hazard and risk assessment, controls, check-in systems and procedures, and personal safety strategies.
Duration
45m
On completion
Certificate of completion
Coverage
All Provinces
Per seat
$49.99 CAD
You set up a training profile before you pay. It asks for more than a normal checkout does - your employer, your role, an emergency contact - because this is a training record, not a shopping cart. It is the file an auditor asks to see, and it is why you can pull your certificate up years from now instead of hunting for a PDF in your email. Give yourself five minutes and do it once.
Trusted by Canadian operators
About the course
What this course covers.
Working alone does not create new hazards so much as it removes the safety net. A fall, a medical event, a vehicle breakdown on a lease road or a confrontation with a member of the public is manageable when someone else is there. When nobody is, a routine emergency can become one a worker does not come back from. That is why Canadian jurisdictions treat working alone as a hazard in its own right, and why employers have specific duties when it happens.
The course starts with the basics: what counts as working alone, how to identify a lone worker in your own operation, and the legal requirements and considerations across Canada. It then sets out roles and responsibilities and the working alone policies and procedures an employer should have. The core of the course is risk: identifying the hazards a lone worker faces, assessing them, choosing controls, and managing the risk that remains.
The final sections are about communication, which is where most working alone programs succeed or fail. The course covers check-in systems, check-in procedures and what happens when a check-in is missed, followed by personal safety strategies and lone worker best practices. It suits employers writing or reviewing a working alone procedure as well as the workers who will follow it, from a night-shift attendant to a field technician on a remote site.
Pass mark 80%
Score the pass mark to earn the certificate.
Course outline
6 modules, start to finish
Each module ends with a short knowledge check before you move on.
Lone worker basics
Definitions, how to identify a lone worker, and why lone worker safety needs its own procedures.
Legal requirements across Canada
The legal requirements and considerations for working alone, and the roles and responsibilities they create.
Policies and procedures
What a working alone policy and procedure should contain and how they are put into practice.
Hazards, assessment and controls
Identifying lone worker hazards, assessing them, and selecting controls to eliminate or reduce them.
Risk assessment and management
Assessing the risk that remains after controls and managing it day to day.
Check-in systems and personal safety
Check-in systems and procedures, what to do when contact is missed, personal safety strategies and best practices.
Developed to meet Canadian and provincial standards
What every course includes
Printable and mailed certificates
Digital wallet and wall-sized certificates print the moment the course is passed.
Standards compliant
Built on Canadian federal and provincial legislation, safety standards, and industry best practice.
Self-paced
Unlimited access to the training material. Pause and resume the course any time.
Live student support
Real support is available seven days a week if a learner gets stuck.
Unlimited exam attempts
The exam can be retaken until the learner reaches a passing grade.
Record of training
Training records are stored securely for three years and pulled on demand from the account.
Who it is for
Built for the people running the work
- Workers who work alone or in isolation: field technicians, operators, drivers, attendants
- Retail, hospitality and night-shift staff working without co-workers
- Supervisors who manage check-ins for lone workers
- Employers writing or reviewing a working alone policy
- Safety committee members and representatives
What you walk away with
Able to do the job, not just describe it
- Recognise when a worker is working alone
- Explain the legal requirements for working alone in Canada
- Assess lone worker hazards and select controls
- Set up and follow a check-in system and procedure
- Use personal safety strategies when working alone
Pricing
One seat or the whole crew, priced fairly.
A single seat is $49.99 CAD. Buying one at a time, ask our safety experts for 10 percent off your first course. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.
- Free corporate account, no setup fee
- 20 percent off every course for the first three months
- Automatic certificate and expiry tracking for your whole team
Team pricing
What it costs to train your crew
Individual purchases
One seat at a time, list price
$249.95
Individually with a 10% code
Ask our safety experts for a code
$224.96
Through a free corporate account
20% off every course, first three months
$199.96
A corporate account saves you
$49.99
on 5 seats of Working Alone (Lone Worker)
No setup fee. The account also tracks every certificate and expiry date for you.
Certificate and format
How the course runs
Your certificate
Pass at 80 percent to download a certificate of completion. Learners have three attempts. No expiry period is listed; many employers refresh working alone training when their procedure changes or every few years.
- Fully online and self-paced, about 45 minutes
- Written for workers, supervisors and employers
- Mobile-friendly, pause and resume at any point
- Instant access once the seat is purchased
- Certificate available as soon as the course is passed
Why it matters for compliance
In Alberta, Part 28 of the OHS Code treats working alone as a hazard: the employer must assess the hazards (section 393) and provide an effective communication system with contact at intervals appropriate to the hazard (section 394). Other provinces and federal workplaces have their own working alone requirements, which follow the same pattern of assessment, communication and check-in.
Training outside Alberta?
The course covers legal requirements across Canada. Employers should also train workers on their own province's rules and on the company's specific check-in procedure.
Common questions
Questions buyers ask
What counts as working alone?
- Generally, working where assistance is not readily available if there is an emergency, an injury or illness. In Alberta the OHS Code sets out the conditions. The course explains how to identify lone workers in your own operation, which often includes more people than employers expect.
What does an Alberta employer have to do for a lone worker?
- Part 28 of the Alberta OHS Code requires the employer to assess the hazards of working alone and to provide an effective communication system, with contact at intervals appropriate to the nature of the hazard. The course covers how check-in systems meet that requirement.
How much does the course cost?
- The course is 49.99 CAD per seat. Ask our safety experts for 10 percent off your first course, or a free On-Track Safety corporate account for 20 percent off every course for the first three months.
Is this course for workers or employers?
- Both. Workers learn the hazards, check-in procedures and personal safety strategies; supervisors and employers learn the legal requirements, policies and risk management behind them.
How is this different from the other working alone courses?
- Working Alone is a longer course of over two hours, and Lone Worker Safety is a shorter 30-minute option. This 45-minute course sits between them, with a strong focus on check-in systems and risk management.
Does the certificate expire?
- No expiry is listed. Many employers refresh the training every few years or whenever the working alone procedure changes.
What should happen when a lone worker misses a check-in?
- The course covers check-in procedures, including what happens when contact is missed. A good procedure sets out who tries to reach the worker, how long they wait, and when someone is sent or emergency services are called, so nobody has to decide on the spot.
Get your team trained, on the record.
Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.