About the course
What this course covers.
A worker who is alone has nobody to notice if something goes wrong. A fall, a medical event, a confrontation - any of these becomes far more dangerous when there is no one there. Working alone is legislated for exactly that reason, and this course gives both the lone worker and their supervisor the knowledge to manage the risk.
The course defines what working alone means and the legislation that governs it, then works through the typical situations where workers end up alone, how to run a hazard assessment for those situations, and the hazard controls that reduce the risk. It covers contact frequency, the manual and automatic contact devices that keep a lone worker reachable, and the best practices for the situations a lone worker meets.
Companies use Working Alone to train lone workers and the supervisors responsible for them, to build a working-alone procedure that holds up, and to give an auditor a documented training record.
Pass mark 80%
Score the pass mark to earn the certificate.
BCRSP CEU eligible
This course may be eligible for 0.2 Continuing Education Units toward the Board of Canadian Registered Safety Professionals (BCRSP) Continuing Professional Development program.
Course outline
4 modules, start to finish
Each module ends with a short knowledge check before you move on.
What working alone means
The term working alone, the legislation that governs it, and the typical situations where workers end up alone.
Assessing the hazards
How to run a hazard assessment for a working-alone situation, and the hazard controls that reduce the risk.
Staying in contact
Contact frequency, and the manual and automatic contact devices that keep a lone worker connected.
Working alone safely
Best practices for the typical working-alone situations a worker meets, and responding to an incident.
Developed to meet Canadian and provincial standards
What every course includes
Printable and mailed certificates
Digital wallet and wall-sized certificates print the moment the course is passed.
Standards compliant
Built on Canadian federal and provincial legislation, safety standards, and industry best practice.
Self-paced
Unlimited access to the training material. Pause and resume the course any time.
Live student support
Real support is available seven days a week if a learner gets stuck.
Unlimited exam attempts
The exam can be retaken until the learner reaches a passing grade.
Record of training
Training records are stored securely for three years and pulled on demand from the account.
What learners say
Trusted by Canadian crews
We have staff in the field with nobody nearby for hours. This course got both them and their supervisors clear on the check-in system and the hazard assessment behind it.
Naomi T.
Safety Coordinator
The contact-device and contact-frequency sections are the practical core. It turned our vague check-in habit into an actual procedure.
Glen R.
Field Supervisor
Driving and working alone every shift, I had not really thought through what happens if something goes wrong. This made me set up a real plan.
Bev K.
Lone Worker

Who it is for
Built for the people running the work
- Workers who work alone or in isolation
- Supervisors responsible for lone workers
- Field, security, retail, and after-hours workers
- Companies building or refreshing a working-alone procedure
- Any company that needs a documented working-alone training record
What you walk away with
Able to do the job, not just describe it
- Explain what working alone means and the legislation behind it
- Run a hazard assessment for a working-alone situation
- Apply hazard controls that reduce working-alone risk
- Set up contact frequency and the right contact devices
- Respond to an incident involving a worker who is alone
Pricing
One seat or the whole crew, priced fairly.
A single seat is $74.99 CAD. Buying one at a time, code ONTRACK10 takes 10 percent off at checkout. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.
- Free corporate account, no setup fee
- 20 percent off every course for the first three months
- Automatic certificate and expiry tracking for your whole team
Team pricing
What it costs to train your crew
Individual purchases
One seat at a time, list price
$374.95
Individually with code ONTRACK10
10% off, applied at checkout
$337.46
Through a free corporate account
20% off every course, first three months
$299.96
A corporate account saves you
$74.99
on 5 seats of Working Alone
No setup fee. The account also tracks every certificate and expiry date for you.
Certificate and format
How the course runs
Your certificate
A mark of 80 percent earns the certificate, and the course can be taken up to three times to reach the pass mark. On completion the worker downloads and prints a certificate of completion. The certificate does not expire, though the course is recommended to be retaken every three years to keep the training current.
- Fully online and self-paced - about two hours of content
- Mobile-friendly - start on a laptop, finish on a phone
- Instant access as soon as the course is purchased
- Eligible for BCRSP continuing education units
- Pass mark is 80 percent, with up to three attempts
Why it matters for compliance
Occupational health and safety legislation requires that a hazard assessment and a working-alone procedure are in place for workers who work alone, and that those workers are trained. Working Alone provides the documented training record a COR auditor looks for.
Common questions
Questions buyers ask
How much does the Working Alone course cost?
- The course is 74.99 CAD per seat. Use code ONTRACK10 at checkout for 10 percent off an individual purchase, or set up a free On-Track Safety corporate account for 20 percent off every course for the first three months when training a team.
How long does the course take?
- The course is about two hours of content and is fully self-paced, so a worker can complete it in one sitting or across a couple of shorter sessions without losing their place.
Does the Working Alone certificate expire?
- The certificate of completion does not expire. The course is recommended to be retaken every three years from the completion date so the training stays current.
Who needs working alone training?
- Anyone who works alone or in isolation needs the training, and so do the supervisors responsible for them. The course is built for both the lone worker and the person overseeing the working-alone procedure.
Is this course BCRSP CEU eligible?
- Yes. The course may be eligible for 0.2 Continuing Education Units toward the BCRSP Continuing Professional Development program. See the BCRSP website for the current point criteria.
Get your team trained, on the record.
Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.

