About the course
What this course covers.
An incident investigation exists to stop the next one, not to assign blame - this course frames it that way from the start, focusing on an incident involving an injury.
It works through the purpose and benefits of investigating, what to gather and how during an investigation, documenting and reporting responsibilities, how to determine root cause, and why implementing corrective action matters.
Employers use this as the general-purpose incident investigation course for any worker who might be asked to take part in one.
Course outline
4 modules, start to finish
Each module ends with a short knowledge check before you move on.
Investigation
The purpose and benefits of an incident investigation, and what to gather.
Documentation
Documenting and reporting responsibilities.
Root cause
Common practices for determining root cause.
Corrective action
Why implementing corrective action matters, and how.
Developed to meet Canadian and provincial standards
What every course includes
Printable and mailed certificates
Digital wallet and wall-sized certificates print the moment the course is passed.
Standards compliant
Built on Canadian federal and provincial legislation, safety standards, and industry best practice.
Self-paced
Unlimited access to the training material. Pause and resume the course any time.
Live student support
Real support is available seven days a week if a learner gets stuck.
Unlimited exam attempts
The exam can be retaken until the learner reaches a passing grade.
Record of training
Training records are stored securely for three years and pulled on demand from the account.

Who it is for
Built for the people running the work
- Workers who may take part in an incident investigation
- Supervisors responsible for investigating an injury on their crew
- Anyone documenting or reporting on a workplace incident
What you walk away with
Able to do the job, not just describe it
- Explain the purpose and benefits of an incident investigation
- Gather the information an investigation requires
- Meet documentation and reporting responsibilities
- Determine root cause and implement corrective action
Pricing
One seat or the whole crew, priced fairly.
A single seat is $69.99 CAD. Buying one at a time, code ONTRACK10 takes 10 percent off at checkout. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.
- Free corporate account, no setup fee
- 20 percent off every course for the first three months
- Automatic certificate and expiry tracking for your whole team
Team pricing
What it costs to train your crew
Individual purchases
One seat at a time, list price
$349.95
Individually with code ONTRACK10
10% off, applied at checkout
$314.96
Through a free corporate account
20% off every course, first three months
$279.96
A corporate account saves you
$69.99
on 5 seats of Workplace Incident Investigation
No setup fee. The account also tracks every certificate and expiry date for you.
Certificate and format
How the course runs
Your certificate
A mark of 80 percent is required, with up to three attempts on the exam. On completion, a certificate of completion is available to download and print. The certificate does not expire.
- Fully online and self-paced - about 40 minutes of content
- Mobile-friendly - start on a laptop, finish on a phone
- Instant access as soon as the course is purchased
Common questions
Questions buyers ask
How much does this course cost?
- The course is 69.99 CAD per seat. Use code ONTRACK10 at checkout for 10 percent off an individual purchase, or set up a free On-Track Safety corporate account for 20 percent off every course for the first three months when training a fleet.
How long does the course take?
- About 40 minutes of self-paced online content.
Does this cover near misses, not just injuries?
- This course frames incident investigation around an incident involving an injury. On-Track Safety's Incident Investigations for Accidents & Near Misses course covers the same skill with an explicit near-miss scope and a written-plan, kit, and team-building angle; Incident Investigation Online covers it again for supervisors and managers with a causal-analysis, continuous-improvement framing.
Does the certificate expire?
- No, the certificate does not expire.
Get your team trained, on the record.
Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.

