Course catalogue

Online incident investigation training for supervisors

Incident Investigation Online

Incident Investigation Online teaches supervisors and managers to turn a safety incident into an opportunity for improvement, through information gathering and causal analysis rather than a one-off write-up.

Duration

30m

On completion

Certificate of completion

Coverage

All Provinces

Per seat

$79.99 CAD

You set up a training profile before you pay. It asks for more than a normal checkout does - your employer, your role, an emergency contact - because this is a training record, not a shopping cart. It is the file an auditor asks to see, and it is why you can pull your certificate up years from now instead of hunting for a PDF in your email. Give yourself five minutes and do it once.

Trusted by Canadian operators

  • Clean Harbors
  • Primco Dene
  • Graham
  • Ledcor
  • Siemens
  • Techmation Electric and Controls
Incident Investigation Online online safety training

About the course

What this course covers.

The course opens with a simple challenge to supervisors and managers: doing the same thing after every incident and expecting a safer workplace does not work. Incident investigation and causal analysis are the alternative.

It works through the concepts and terms of incident investigation, the investigation process, how to gather information, why investigating pays off, and causal analysis - repeatedly asking why until the underlying cause, not just the immediate one, is found.

Participants also receive a comprehensive student manual for future reference, and the course is intended for supervisors and managers across all industries, including construction.

Course outline

4 modules, start to finish

Each module ends with a short knowledge check before you move on.

  1. Concepts and terms

    The vocabulary of incident investigation.

  2. Process and information gathering

    How an investigation runs, and best practices for gathering information.

  3. Benefits

    Why incident investigation and causal analysis pay off.

  4. Causal analysis

    Asking why, repeatedly, to find the underlying cause rather than the immediate one.

Developed to meet Canadian and provincial standards

What every course includes

  • Printable and mailed certificates

    Digital wallet and wall-sized certificates print the moment the course is passed.

  • Standards compliant

    Built on Canadian federal and provincial legislation, safety standards, and industry best practice.

  • Self-paced

    Unlimited access to the training material. Pause and resume the course any time.

  • Live student support

    Real support is available seven days a week if a learner gets stuck.

  • Unlimited exam attempts

    The exam can be retaken until the learner reaches a passing grade.

  • Record of training

    Training records are stored securely for three years and pulled on demand from the account.

A supervisor briefing a crew on a shop floor

Who it is for

Built for the people running the work

  • Supervisors and managers responsible for investigating incidents
  • Construction and industrial supervisors building a causal-analysis habit
  • Anyone who signs off on an incident investigation's corrective action

What you walk away with

Able to do the job, not just describe it

  • Define the concepts and terms of incident investigation
  • Gather information following best practice when an incident occurs
  • Explain why incident investigation and causal analysis matter
  • Apply causal analysis to find an incident's underlying cause

Pricing

One seat or the whole crew, priced fairly.

A single seat is $79.99 CAD. Buying one at a time, code ONTRACK10 takes 10 percent off at checkout. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.

  • Free corporate account, no setup fee
  • 20 percent off every course for the first three months
  • Automatic certificate and expiry tracking for your whole team

Team pricing

What it costs to train your crew

150

Individual purchases

One seat at a time, list price

$399.95

Individually with code ONTRACK10

10% off, applied at checkout

$359.96

Through a free corporate account

20% off every course, first three months

$319.96

A corporate account saves you

$79.99

on 5 seats of Incident Investigation Online

Get a free corporate account

No setup fee. The account also tracks every certificate and expiry date for you.

Certificate and format

How the course runs

Your certificate

A mark of 80 percent is required, with up to three attempts on the exam. On completion, a certificate of completion is available to download and print. The certificate does not expire.

  • Fully online and self-paced - about 30 minutes of content
  • Mobile-friendly - start on a laptop, finish on a phone
  • Instant access as soon as the course is purchased
  • Includes a comprehensive student manual

Common questions

Questions buyers ask

How much does this course cost?

The course is 79.99 CAD per seat. Use code ONTRACK10 at checkout for 10 percent off an individual purchase, or set up a free On-Track Safety corporate account for 20 percent off every course for the first three months when training a fleet.

How long does the course take?

About 30 minutes of self-paced online content.

Is this course only for supervisors and managers?

It's written for that audience and framed around causal analysis, but it's open to anyone. Workers who investigate incidents without a supervisory role may prefer On-Track's Workplace Incident Investigation or Incident Investigations for Accidents & Near Misses courses instead, which use a more general, procedural framing.

Does the certificate expire?

No, the certificate does not expire.

Get your team trained, on the record.

Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.

Set up a corporate account