Online supervisor training
Incident Analysis (Investigation)
Incident Analysis (Investigation) is an online course on investigating workplace incidents to prevent them happening again. It covers the purpose and benefits of an investigation, the stages of an incident, the factors that cause incidents, finding root causes, gathering three types of evidence, developing corrective actions, and writing the incident report.
Duration
2h 15m
On completion
Certificate of completion
Coverage
All Provinces
Per seat
$89.99 CAD
You set up a training profile before you pay. It asks for more than a normal checkout does - your employer, your role, an emergency contact - because this is a training record, not a shopping cart. It is the file an auditor asks to see, and it is why you can pull your certificate up years from now instead of hunting for a PDF in your email. Give yourself five minutes and do it once.
Trusted by Canadian operators
About the course
What this course covers.
The course calls it incident analysis rather than investigation for two reasons, and both are worth taking on board. The word investigation can sound like an interrogation looking for someone to blame, which is the fastest way to make sure nobody tells the investigator the truth. And what a good investigation actually does is analyse an incident so corrective actions can be put in place. The goal is prevention, and the rule is fact-finding, not fault-finding.
Serious incidents cost organisations in morale, reputation, legal costs, lost production and lost bids, and the course starts by weighing those costs and risks. It explains the purpose and benefits of analysis and who should be involved, the stages an incident moves through, and the range of factors that can contribute: the work environment, job constraints, supervisor experience and worker experience. Incidents rarely have a single cause, and each factor has to be examined for the part it played.
The method follows from there: identifying root causes, gathering three types of evidence, developing corrective actions that address the causes, and writing and completing an incident analysis report. Throughout, the course stresses the three things that make an analysis worth doing: good information gathered and analysed, corrective actions actually taken, and those actions monitored for effectiveness. It is delivered as an animated story, which keeps a two-hour course moving.
Pass mark 80%
Score the pass mark to earn the certificate.
Course outline
6 modules, start to finish
Each module ends with a short knowledge check before you move on.
Purpose and benefits of incident analysis
Why incidents are analysed, the benefits, who should be involved, and fact-finding over fault-finding.
Stages of an incident and causal factors
The three stages of incidents and the environmental, job, supervisory and worker factors that cause them.
Costs and risks
Assessing the costs and risks associated with incidents.
Root causes and evidence
Ways to determine root causes, and how to gather the three types of evidence.
Corrective actions
Developing corrective actions that address the causes, and monitoring them for effectiveness.
The incident analysis report
How to write and complete an incident analysis report.
Developed to meet Canadian and provincial standards
What every course includes
Printable and mailed certificates
Digital wallet and wall-sized certificates print the moment the course is passed.
Standards compliant
Built on Canadian federal and provincial legislation, safety standards, and industry best practice.
Self-paced
Unlimited access to the training material. Pause and resume the course any time.
Live student support
Real support is available seven days a week if a learner gets stuck.
Unlimited exam attempts
The exam can be retaken until the learner reaches a passing grade.
Record of training
Training records are stored securely for three years and pulled on demand from the account.
Who it is for
Built for the people running the work
- Supervisors and managers who lead incident investigations
- Safety coordinators and advisors
- Joint health and safety committee members who take part in investigations
- Workers named to an investigation team
- Companies strengthening their incident investigation process
What you walk away with
Able to do the job, not just describe it
- Explain the purpose, benefits and participants of an incident analysis
- Identify the three stages of an incident and the factors that cause incidents
- Assess the costs and risks of incidents
- Determine root causes using three types of evidence
- Develop corrective actions and monitor them for effectiveness
- Write and complete an incident analysis report
Pricing
One seat or the whole crew, priced fairly.
A single seat is $89.99 CAD. Buying one at a time, ask our safety experts for 10 percent off your first course. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.
- Free corporate account, no setup fee
- 20 percent off every course for the first three months
- Automatic certificate and expiry tracking for your whole team
Team pricing
What it costs to train your crew
Individual purchases
One seat at a time, list price
$449.95
Individually with a 10% code
Ask our safety experts for a code
$404.96
Through a free corporate account
20% off every course, first three months
$359.96
A corporate account saves you
$89.99
on 5 seats of Incident Analysis (Investigation)
No setup fee. The account also tracks every certificate and expiry date for you.
Certificate and format
How the course runs
Your certificate
Pass at 80 percent to download a certificate of completion. The course can be taken three times. No expiry period is listed; many employers refresh investigation training every three years.
- Fully online and self-paced, a little over two hours
- Animated, story-based delivery
- Testing throughout to reinforce the material
- Instant access once the seat is purchased
- Certificate available as soon as the course is passed
Why it matters for compliance
Canadian OHS legislation requires employers to investigate serious incidents and to take corrective action, and certificate of recognition programs look for a working investigation process with trained investigators. Reporting obligations and timelines differ by province, so follow your own jurisdiction's rules alongside the method taught in this course.
Common questions
Questions buyers ask
Why is it called incident analysis instead of investigation?
- Because investigation can sound like a search for someone to blame, which discourages people from speaking openly, and because the real work is analysing the incident to prevent it happening again. The method is the same as a good incident investigation.
What are the three types of evidence?
- The course teaches how to gather three types of evidence and use them together to find root causes. Your own procedure may name them differently, but the principle of using more than one source is the same.
How much does the course cost?
- The course is 89.99 CAD per seat. Ask our safety experts for 10 percent off your first course, or a free On-Track Safety corporate account for 20 percent off every course for the first three months.
Does the course cover writing the report?
- Yes. The final section covers how to write and complete an incident analysis report.
How long does it take?
- A little over two hours, with testing throughout. It can be completed over several sittings.
Is there a shorter investigation course?
- Yes. Accident Investigation and Workplace Incident Investigation are shorter options. This course goes further into causes, evidence and the report.
Who should be on an incident investigation team?
- The course covers who could be involved in an incident analysis. Typically that includes the supervisor of the area, a worker familiar with the task, and often a health and safety committee member, with others added depending on the incident.
Get your team trained, on the record.
Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.