About the course
What this course covers.
Incidents and near-misses are part of many workplaces - but handled right, they become teaching moments that make the workplace safer. The goal of a workplace investigation is not to blame an individual; it is to work out why an incident happened and how to stop it happening again. This course walks a worker through that process.
Presented in six chapters, the course covers the importance of workplace investigations, defining an incident, a near-miss, and a potentially serious incident, and the procedures, roles, and responsibilities involved. It works through building an investigation plan, finding the direct and indirect causes of an incident, and reporting the findings, using scenarios built on common workplace incidents.
Companies use the course to train the people who carry out workplace investigations and to give a documented training record that supports a safety management system.
Pass mark 80%
Score the pass mark to earn the certificate.
Course outline
4 modules, start to finish
Each module ends with a short knowledge check before you move on.
Why investigations matter
The importance of workplace investigations and how incidents become teaching moments rather than blame.
Defining incidents
Defining an incident, a near-miss, and a potentially serious incident, and the procedures, roles, and responsibilities involved.
The investigation plan
Building a sound investigation plan to guide the investigation from start to finish.
Causes and reporting
Finding the direct and indirect causes of an incident, and reporting the findings.
Developed to meet Canadian and provincial standards
What every course includes
Printable and mailed certificates
Digital wallet and wall-sized certificates print the moment the course is passed.
Standards compliant
Built on Canadian federal and provincial legislation, safety standards, and industry best practice.
Self-paced
Unlimited access to the training material. Pause and resume the course any time.
Live student support
Real support is available seven days a week if a learner gets stuck.
Unlimited exam attempts
The exam can be retaken until the learner reaches a passing grade.
Record of training
Training records are stored securely for three years and pulled on demand from the account.
What learners say
Trusted by Canadian crews
The direct-versus-indirect cause chapter is the one that changes how people investigate. It moves the team off blame and onto root cause.
Theresa M.
Health and Safety Manager
Good six-chapter structure. The investigation plan gave our committee a repeatable process instead of starting from scratch each time.
Glen R.
Safety Committee Chair
Practical, with realistic scenarios. The near-miss and PSI definitions cleared up a lot of inconsistency in what we were reporting.
Bev T.
Operations Supervisor
Who it is for
Built for the people running the work
- Workers and supervisors who carry out workplace investigations
- Safety committee members and safety staff
- Managers responsible for incident reporting
- Workers new to the investigation process
- Any company that needs a documented investigation training record
What you walk away with
Able to do the job, not just describe it
- Understand the importance of a workplace investigation
- Identify an incident, a near-miss, and a potentially serious incident
- Recognise the difference between direct and indirect causes
- Describe a typical investigation procedure and plan
- Report the findings of a workplace investigation
Pricing
One seat or the whole crew, priced fairly.
A single seat is $69.99 CAD. Buying one at a time, code ONTRACK10 takes 10 percent off at checkout. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.
- Free corporate account, no setup fee
- 20 percent off every course for the first three months
- Automatic certificate and expiry tracking for your whole team
Team pricing
What it costs to train your crew
Individual purchases
One seat at a time, list price
$349.95
Individually with code ONTRACK10
10% off, applied at checkout
$314.96
Through a free corporate account
20% off every course, first three months
$279.96
A corporate account saves you
$69.99
on 5 seats of Workplace Investigations
No setup fee. The account also tracks every certificate and expiry date for you.
Certificate and format
How the course runs
Your certificate
A mark of 80 percent earns the certificate, and the course can be repeated twice if the pass mark is not met on the first attempt. On completion the worker downloads and prints a certificate of completion.
- Fully online and self-paced - about 80 minutes of content across six chapters
- Uses scenarios built on common workplace incidents
- Mobile-friendly - start on a laptop, finish on a phone
- Instant access as soon as the course is purchased
- Pass mark is 80 percent, with up to three attempts
Why it matters for compliance
Occupational health and safety legislation requires that workplace incidents are investigated, and a documented investigation process is part of the safety management system a COR audit examines. This course trains the people who carry out investigations and provides that training record.
Common questions
Questions buyers ask
How much does the Workplace Investigations course cost?
- The course is 69.99 CAD per seat. Use code ONTRACK10 at checkout for 10 percent off an individual purchase, or set up a free On-Track Safety corporate account for 20 percent off every course for the first three months when training a crew.
How long does the course take?
- The course is about 80 minutes of content across six chapters and is fully self-paced, so it can be completed in one sitting or across a couple of shorter sessions without losing your place.
Does the certificate expire?
- The certificate of completion does not carry an expiry date. Many employers refresh investigation training periodically as part of their health and safety program.
What is a potentially serious incident?
- A potentially serious incident, or PSI, is an incident or near-miss that could have caused a serious injury under slightly different circumstances. The course explains how to recognise and treat one.
Is the goal of an investigation to assign blame?
- No. The course is clear that the goal of a workplace investigation is to determine why an incident occurred and how to prevent it from recurring, not to blame an individual.
Get your team trained, on the record.
Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.