About the course
What this course covers.
Harassment and bullying do not just hurt the people on the receiving end - they pull a whole crew apart and expose the company. A respectful workplace is built deliberately, by people who know what crosses the line, what their responsibilities are, and what to do when something goes wrong. This course builds that shared understanding.
The course defines what constitutes harassment, bullying, and retaliation, and the often-misunderstood difference between impact and intent. It covers the real cost of non-respectful behaviour, how to prevent harassment and bullying, how to respond if it happens, the specific responsibilities managers and supervisors carry, and how and why to use the company complaint procedure. The content reflects Ontario Bill 168, BC Bill 14, and the Canadian Human Rights Act.
The course uses an edutainment format - realistic scenes performed by professional actors - to make the learning land. Companies use it to train managers, supervisors, and employees together and to give a documented training record.
Pass mark 80%
Score the pass mark to earn the certificate.
Course outline
4 modules, start to finish
Each module ends with a short knowledge check before you move on.
What harassment and bullying are
What constitutes harassment, bullying, and retaliation, and the difference between impact and intent.
Why it matters
The negative impact of non-respectful behaviour, and the value of a respectful workplace to a crew and a company.
Preventing and responding
How to effectively prevent harassment and bullying, and how to respond should it occur.
Responsibilities and the complaint procedure
Manager and supervisor responsibilities, and how and why to use the company complaint procedure.
Developed to meet Canadian and provincial standards
What every course includes
Printable and mailed certificates
Digital wallet and wall-sized certificates print the moment the course is passed.
Standards compliant
Built on Canadian federal and provincial legislation, safety standards, and industry best practice.
Self-paced
Unlimited access to the training material. Pause and resume the course any time.
Live student support
Real support is available seven days a week if a learner gets stuck.
Unlimited exam attempts
The exam can be retaken until the learner reaches a passing grade.
Record of training
Training records are stored securely for three years and pulled on demand from the account.
What learners say
Trusted by Canadian crews
We train everyone on this - managers and crew together. The impact-versus-intent section is the one that actually changes how people talk to each other.
Janet K.
HR Manager
It made the supervisor responsibilities concrete. I now know what I have to do when something is reported, not just that I should do something.
Marcus T.
Operations Supervisor
The acted-out scenes made it real instead of a checkbox. It is the first harassment course I have taken that I actually remember.
Leah R.
Employee
Who it is for
Built for the people running the work
- Managers and supervisors at every level
- Employees across the workplace
- HR staff and health and safety committee members
- Companies meeting harassment and bullying training obligations
- Any workplace working to build a respectful culture
What you walk away with
Able to do the job, not just describe it
- Recognise harassment, bullying, and retaliation when they happen
- Understand the difference between impact and intent
- Prevent non-respectful behaviour before it takes hold
- Respond effectively if harassment or bullying occurs
- Apply manager and supervisor responsibilities and the complaint procedure
Pricing
One seat or the whole crew, priced fairly.
A single seat is $37.99 CAD. Buying one at a time, code ONTRACK10 takes 10 percent off at checkout. Training more than two or three people is cheaper through a free On-Track Safety corporate account, which also tracks every certificate and renewal date for you. Move the slider to see the difference.
- Free corporate account, no setup fee
- 20 percent off every course for the first three months
- Automatic certificate and expiry tracking for your whole team
Team pricing
What it costs to train your crew
Individual purchases
One seat at a time, list price
$189.95
Individually with code ONTRACK10
10% off, applied at checkout
$170.96
Through a free corporate account
20% off every course, first three months
$151.96
A corporate account saves you
$37.99
on 5 seats of The Respectful Workplace
No setup fee. The account also tracks every certificate and expiry date for you.
Certificate and format
How the course runs
Your certificate
Testing runs throughout the course and a mark of 80 percent earns the certificate; the course can be repeated twice if the pass mark is not met on the first attempt. On completion the worker downloads and prints a certificate of completion valid for three years from the completion date.
- Fully online and self-paced - about 60 minutes of content
- Edutainment format with realistic scenes performed by professional actors
- Mobile-friendly - start on a laptop, finish on a phone
- Instant access as soon as the course is purchased
- Pass mark is 80 percent, with two retakes included
Why it matters for compliance
Harassment and violence prevention is required under occupational health and safety and human rights legislation across Canada. The Respectful Workplace reflects Ontario Bill 168, BC Bill 14, and the Canadian Human Rights Act, and gives an employer a documented training record.
Common questions
Questions buyers ask
How much does The Respectful Workplace course cost?
- The course is 37.99 CAD per seat. Use code ONTRACK10 at checkout for 10 percent off an individual purchase, or set up a free On-Track Safety corporate account for 20 percent off every course for the first three months when training a team.
How long does the course take?
- The course is about 60 minutes of content and is fully self-paced, so it can be completed in one sitting without losing your place.
Does the certificate expire?
- Yes. The certificate of completion is valid for three years from the completion date shown on it, after which the worker retakes the course to stay current.
Who should take this course?
- Managers, supervisors, and employees all benefit from it. A respectful workplace depends on everyone sharing the same understanding, so the course is built to be taken across the whole workforce.
Does it cover my province's legislation?
- The course reflects Ontario Bill 168, BC Bill 14, and the Canadian Human Rights Act as they relate to respectful workplace conduct. An employer should confirm any additional provincial harassment and violence prevention requirements with their regulator.
Get your team trained, on the record.
Enrol one person now, or set up a free corporate account and train the whole crew at 20 percent off with every certificate tracked for you.